Support Steps

ACOE strives to work collaboratively with members to support/assist them with any situation(s) that may arise in the course of their professional duties/responsibilities. Your situation/issue will be dealt with in a professional and confidential manner. 

There are two options to initiate Legal Support:

Option 1 (ACOE’s Preferred Method):

• Click on this link,  LEGAL SUPPORT, and fill out the contact form. On the second drop-down box, be sure to click on Legal Department. This option will automatically send ACOE’s Legal Department and Admin an e-mail alert. You will automatically be required to sign an Attorney Assignment Form during this online process (signing the form during this process, will speed up the legal process for you). The Attorney Assignment form authorizes our insurance company to pay the attorney directly so that you DO NOT have to pay attorney fees and seek reimbursement for covered claims. This is a similar process to other associations.

OR

Option 2:

• Call 866-266-2263 and speak with our administrative assistant who will verify your membership and ask for a very brief overview of the issue (you DO NOT need to go into great detail). You will also verify your phone # and the best time and day to be contacted by someone from ACOE’s legal department. If you choose this method to initiate legal support, and an attorney is assigned, you will then be sent an Attorney Assignment Form to fill out at that time. By completing the Assignment Form, you are authorizing our insurance company to pay the attorney directly so that you DO NOT have to pay attorney fees and seek reimbursement for covered claims. This is a similar process to other associations.